How do I install the program?
It is very easy. You only have to click on the
"Download Digital Album" link in our home page
or click here
Download. Choose "Save" and a file will start
downloading in the chosen place of your computer.
Afterwards double click on the icon "Set up
Hofmann Digital Album" and in few minutes you
will have installed the program. When you open it
for the first time it will ask for
the registry code.
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'Unknown
Publisher' warming!
During installation, the following window may pop up
Simply
click 'Run' and the installation will continue.
'.Net Framework' failure during
installation.
This can occur due to older versions of Internet
Explorer or Service Packs on your system. To solve
his problem, do the following:
-
Ensure you have Internet Explorer 5.1 or
greater. If not, download and install the latest
version by clicking this link:
http://www.microsoft.com/downloads/Browse.aspx?displaylang=en&categoryid=6
-
Download and install the latest version of .Net
Framework by clicking this link:
http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&displaylang=en
-
Download and install the latest service pack by
clicking this link:
http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&DisplayLang=en
-
Once both programs (as in points 2 and 3) have
been downloaded and installed, re-download and
install Digital Album.
-
If this fails to resolve the problem, please
click here.
Will
Digital Album run on MAC?
No. Digital Album will only run on Windows based
PC's.
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How can the registry code of
the program be obtained?
You must obtain it
from your
photo products supplier or if you know the name of
your supplier, simply click this link
Registration Codes. If you are in any other
European country, kindly contact us at
info@digitalalbum.ie and we will give you a
solution. Even without the code you can go ahead,
make your album and save it, but please note that
before sending it to our servers you will need the
registry code.
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What are the computer
requirements?
Operating system Windows 98 (SE) or later. Processor
1,0 GHz, RAM 256 MB, Hard disk 1 GB free, colour
configuration of the monitor 24 bits.
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What if my computer meets half
of the requirements?
You will be able to work with the program, but it
will go slower. It is important to have at least 800
MB of free space in the hard disk, since the images
occupy a lot of space.
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How much time does the
installation take?
The installation itself is very fast: about 1
minute. What takes most is the downloading of the
program from the internet, which will vary based on if
your connection is ADSL (broadband) or modem.
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How I can make an order?
Once you finish the album, click on the "Order" icon
and the system will guide you until the end. Then
the sending of your album file to our "servers" will
start via the internet.
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Is the payment by credit card
safe?
The payment is made by means of a safe connection
with the bank Banco Bilbao Vizcaya Argentaria (BBVA).
This is the reason nobody, not even ourselves,
can see any data. Only when the payment has been
made, the bank communicates to us that everything is
correct.
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What ways of payment can I use?
The payment is always made by VISA or MASTERCARD
, that can be of any banking organization in
direct safe connection with BBVA.
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How good is the binding?
It is a very robust binding that gives the look of a
luxury book with three very special characteristics:
-
The
thickness of the sheets, which is more than
double than photographic paper.
-
The
covers have a quilted feel thanks to the foam
that is in the inside.
-
A
solid binding system that allows a page
opening of 180 degrees with totally flat sheets.
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Is it possible to order
more than one album per order?
Yes, as many units as you like, but always of the
same album.
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How long does it take to send the
album file by Internet?
It depends on the number and sizes of the photos and
type of connection. It can last with ADSL connection
between 20 and 40 minutes and with modem between one
and two hours. It can seem a long time, but, having
low flat rates, you can leave the computer connected.
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What happens, if the
connection is cut while the album is being sent?
As the program is prepared for this eventuality, it
will only be necessary to connect again and the
sending will continue from the same point at which
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What must I do when the
program indicates that the quality of the photo is
not sufficient for the selected printing size?
As it is indicated in the program message, for
most of the users the quality over 60% is
acceptable. This means that, excepting very small
details that are generally unnoticed, the photo will
come out well. If you want a 100% for all your
photos, you will have to take them with the suitable
resolution. For your reference a guide follows :
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|
Resolution |
Maximum printing size |
|
1280 x 1000 pixels |
18 x 14 cm. Valid for 2 photos by page with
margins |
|
1600 x 1200 pixels |
|
23 x 17 cm. Valid for 2 photos by
page without margins. |
|
|
2000 x 1400 pixels |
28 x 20 cm. Valid for 1 photo by page
without margins. |
|
2300 x 1700 pixels |
32 x 24 cm. Valid for 1 photo for one and a
half page. |
|
2600 x 1900 pixels |
37 x 27 cm. Valid for double page with
margins. |
|
2800 x 2100 pixels |
40 x 30 cm. Valid for double page without
margins. |
|
